Autodesk CEO responds over Revit-related rebukes

According to The Architect’s Newspaper, Andrew Anagnost, president and CEO of the San Rafael, California-based software giant has recently published a blog post on the company website. The blog post aims to respond to the Revit-related public criticism.

Autodesk CEO responds over Revit-related rebukes
Autodesk CEO responds over Revit-related rebukes

Autodesk CEO responds over Revit-related rebukes

Earlier Autodesk was questioned by a group of 25 British Architecture firms over the rising costs and sluggish development of its product Revit. Autodesk had then issued a public statement addressing the concerns of their customers. But the scuffle continued, and the number of architecture firms requesting more development of Autodesk’ flagship design platform, Revit, had increased to 33.

This was an evidence of the unsatisfactory nature of the public statement issued by Autodesk earlier. According to The Architect’s Newspaper, Andrew Anagnost, president and CEO of the San Rafael, California-based software giant has recently published a blog post on the company website. The blog post aims to respond to the Revit-related public criticism.

Amy Bunszel, the company’s senior vice president of Design & Creation products, had addressed the grievances of dissatisfied customers and had also thanked them for raising their concerns openly. She had also committed to listening and addressing the concerns of their customers but didn’t omit to mention that they don’t agree with everything that was mentioned in the open letter.

In his post, Anagnost, an Autodesk vet who joined the corporate in 1997 as a product manager and took the reigns as top boss in 2017, fleshes out recognized problem areas touched on by Bunszel in greater detail. He also addresses a couple of assertions made within the letter that he disagrees with including the claim that the corporate partakes in “unempathetic and aggressive business practices.”

Anagnost wrote that he firmly believes that customers deserve a fair return on their investment in Autodesk software. He also mentioned that they will hold themselves accountable to these concerns and to listening and responding to these needs. In the coming weeks, customers can expect to hear more about some concrete actions they are taking as a result of this feedback. Anagnost’s full post can be viewed here.