Autodesk issues a public statement in response to the recent criticism

The letter addressed the fact that the software’s constantly changing fee structure has forced firms that rely on the Revit software to endure additional costs with little added benefit to their work or employees.

Autodesk issues a public statement in response to the recent criticism
Autodesk issues a public statement in response to the recent criticism

Autodesk issues a public statement in response to the recent criticism

Earlier this week, a group of 25 firms spoke out against Autodesk. They wrote an open letter to the firm talking about the rising costs of its products and services.

The letter addressed the fact that the software’s constantly changing fee structure has forced firms that rely on the Revit software to endure additional costs with little added benefit to their work or employees. As per an Archinect News report, Autodesk has recently issued a public statement in response to the open letter.

Autodesk stated that they consider addressing the concerns of their customers as one of their top-most priorities and they highly value the comments in the open-letter addressed to them. They mentioned that there are a few things that they do not agree with, but there are also things they will consider in the future.

They added that over the past several years, they have significantly increased their product development to serve engineering and construction customers. It is because they believe that having a multi-disciplinary BIM model connected to construction would enable better collaboration among all project team members.

They realize the importance of balance in any business and accept that they recently increased their development on the architectural capabilities of Revit. They expect to see positive results on their investments in the future ahead.

They said that they’re planning to continue engaging with these customers directly which will help them further understand their needs. They stated that they have more to say, but first they will listen.